©2019 by Cannaesthetics. FOOD AND DRUG ADMINISTRATION (FDA )DISCLOSURE: These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease these statements are required by the Federal Food, Drug and Cosmetic Act. Always consult a medical doctor before modifying your diet or using any new products that may be unfamiliar.  WARNING: The safety of these products has not been established. .  Cannaesthetics® LLC or its affiliates do not sell or distribute any products that are in violation of the United States Controlled Substances Act (US CSA).  Pregnant or lactating people, or those with known medical conditions should always consult with a physician prior to using product. < Although the hemp contains or may contain trace amounts of CBD , we make no claims to anything as more than a constituent (byproduct) derived from hemp > - Dietary supplement Health and Education act of 1994*. The company only offer, sell, and distribute legal  hemp-based products. This Site Contains paid advertising banners and some commissioned links!

OUR TERMS/ POLICIES

At Cannaesthetics, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

 

RETURNS AND REFUNDS

The Small Print

REFUND POLICY
100% Money back if your item is not as ordered! Your satisfaction is our priority

Please note: Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned.  We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items: 
Gift cards 
Downloadable software products 
Some ( unopened/opened) health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer if manufactured for Cannaesthetics.

There are certain situations where only partial refunds are granted (if applicable)  
Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
Any item that is returned more than 30 days after delivery

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at Cannaesthetics@gmail.com.

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Cannaesthetics@gmail.com and send your item to: 8630 E BELLEVUE PL, TUCSON AZ 85715, United States.

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping 
To return your product, you should mail your product to: 8630 E BELLEVUE PL, TUCSON AZ 85715, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

SHIPPING AND DELIVERY

Shipping usually takes 3-5 business days! Although we do our best sometimes the delivery service can hold up items. These delays are out of our control. During Christmas ordering season there are always delays so please plan accordingly during this time. We appreciate your patience. Cannaesthetics does not guarantee shipping delivery times, these are the responsibility of the carrier.