Transparency and Care
Cannaesthetics® customers deserve a safe, secure and enjoyable shopping experience while using our site. Our store policies are detailed below, by using this site you agree to all the terms and policies below, Please contact us to learn more.
OUR RETURN POLICY
The Small Print
We understand that you may need to return a product. As long as the product is unopened or unaltered and you feel the need to do so, you have 30 days from the date of purchase to initiate the process.(Again * excludes opened or used items) also excludes perishable items such as hemp foods, oils, flowers or edible items.
Please contact us at email@example.com and one of our Customer Care Representatives would be happy to assist you on your return or send all returns to mailing address below and we will process all returns as they are received with 3-7 business days!
7739 E Broadway Blvd #133
Tucson, AZ 85743
*If your product was purchased through a Cannaesthetics® LLC distributor or retailer, you will need to go back to your original purchase location for any return or exchange.( based on their rules)
PRIVACY AT CANNAESTHETICS®
What information of yours or a third party is collected from you by our Website.
The name of the organization collecting such information.
How the information is or may be used.
With whom the information may be shared.
What choices are available to you regarding the collection, use and distribution of your personal information.
The security procedures that are in place to protect against the loss, misuse or alteration of the information which is under the control of our Website.
How you can correct any inaccuracies in the information you provide.
7739 E. Broadway Blvd #133 Tucson, Arizona 85710
Cannaesthetics® LLC is the data controller of user information processed through your use of our website and services. Certain personal information provided by you will be shared with and processed by third-parties such as payment processors and shippers solely for the purpose of processing any order you may place.
The types of user information processed by Cannaesthetics® LLC includes personal information that you provide when using our site or services, technical information about your device, settings and website use, and information that we receive from third parties, such as other website providers, ad networks and social media companies.
We use your information to, amongst other things, provide you with our Site, and information about our products and services, tailor our services to you, perform our obligations under any agreement with you (for example, to comply with our Terms and Conditions), carry out analysis of our Website and services, provide targeted ads, and comply with any legal or regulatory obligation.
We may send you marketing materials relating to our products and services; you can opt out of at any time.
We share personal information with our service providers and other third parties for the performance of our contractual obligations to you, including the payment processing and shipping of orders you may place. We share non-personally identifiable information for marketing and advertising purposes.
WHAT INFORMATION DO WE COLLECT AND HOW?
We collect personal information when you:
Register for an account
Fill out a form;
Subscribe to a newsletter;
Place an order; or
Communicate with, or provide feedback to, us online.
What personal information do we collect?
Information You Give Us. When you set up an account/register through our Website or purchase an item from our Website, we collect personal information entered voluntarily by you that may include your:
first and last name;
credit card number; and
items purchased from us.
You can choose not to provide personal information, but opting out of providing such information will prevent you from ordering products or services through our Site.
You can place an order through our Site without registering, but checkout does require a user to provide certain PII and to agree to Cannaesthetics® LLC’s Terms and Conditions for the Site. To use some features on our Website or place an order such as a wholesale order, a user may complete a registration form on the Site to establish a password protected user account. During registration, a user is required to give contact information, such as name and email address and payment information such as a credit card number if placing an order. This information is used to contact users about the products or services on the Site for which they have indicated interest or placed an order. In some cases, it is optional for users to provide additional, demographic information, such as age and gender.
By registering with Cannaesthetics® LLC and/or purchasing products through our website, you agree to receive marketing and promotional emails from us at the email address you provided. You may opt-out of receiving such emails at any time by emailing us at firstname.lastname@example.org indicating you do not want to receive marketing and promotional emails or by using the unsubscribe link provided in each marketing or promotional email you receive from us.
The information collected from you is used in the following ways:
To personalize your experience
To improve the Website, including our marketing and advertising efforts
To improve customer service
To administer contests, promotions, or a survey or other Site feature
To process orders or transactions
To communicate periodically via email.
We use collected personal information in order to provide you with the content, subscriptions, goods and services that you request or purchase through our Website. We use your email address to provide you with information about your order and its status and we may occasionally send out emails, including newsletters, to people who have placed an order on-line, with information about other goods and services available on our Website. Your phone number may be used by us in the event that our customer service representatives need to contact you about an order you have placed or to contact you regarding customer offers or information you have requested or we need to provide to you.
Automatically Collected Information. We receive and store certain types of information through automated means such as cookies, web beacons and web server logs whenever you interact with our Site.
Information we automatically collect through your use of the Website. As you use the Website, certain information may also be passively collected. Through cookies, pixels, beacons, log files and other technologies, we may collect information about how you use the Website. By knowing about you, we can deliver more helpful information, programs, tools and advertisements. Please see the sections regarding cookies and opting out of tracking below for more information.
Use “cookies” (tracking devices placed on your computer)
Honor “do not track” signals and do not use advertising when a “Do Not Track” (DNT) browser mechanism is in place.
Utilize third-party behavioral tracking.
Do not sell, trade or otherwise transfer personal information.
Do not include or offer third-party products or services on our Site.
Have enabled Google Adwords on our Site.
Pursuant to the California Online Privacy Protection Act, agree that users can anonymously visit our Site.
How does our Site handle do not track signals?
We honor do not track signals and we do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
We allow third-party behavioral tracking.
Third Party Advertising. Other websites display retargeted ads to our Website, on our behalf, across the Internet by the use of the services of advertising partners who collect non-personally identifiable information about your visits to our Website, and your interaction with our products and services. The anonymous information is collected through the use of a pixel tag which is industry standard technology used by most major websites. No personally identifiable information is collected during this process. If you do not want the advertising partners of Cannaesthetics® LLC to collect this information, you may opt out of their services. Opting out will not affect your use of our Website.
Disclosure of Personal Information. Cannaesthetics® LLC owns and operates the Website and we are the sole owner of the information collected through the Site.
Disclosure for Legal Reasons
We may disclose and release your personal information to third parties: (a) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (b) in special cases, such as a physical threat to you or others, a threat to homeland security, to our Website or employees, or to protect our Website, system or network, our employees, agents, suppliers, licensors, content providers, and the rights and property of Cannaesthetics® LLC, or cases in which we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, illegal conduct or a violation or alleged violation of this policy or other agreement we may have with you.
Disclosure for Shipping and Billing Reasons
We use an outside shipping provider such as the USPS, FedEx or UPS to ship orders placed on our Website or by telephone, and a credit card processing company to bill users/customers for goods and services purchased on through our Website or by telephone. These companies will not retain, share, store or use any of our user’s personal information for any secondary purposes. We partner with other parties to provide specific services that are available on our Website. When a user signs up for these services, we will share the user’s name or other contact information that is necessary for the third party to provide these services to the use. These parties are not allowed to use such personal information except for the purpose of providing these services.
Bulletins; Newsletters. If a user wishes to subscribe to one of our e-bulletins, newsletters or any other informational material that we offer, we will ask for contact information, such as name and email address.
User Generated Content: Feedback, Ratings, Comments, Public Forums
In order to post a message, comment, provide feedback or ask us a question, you will be asked to sign in with your user login information. We do not use this information in any way other than to recognize you for postings nor do we disclose this information to any third parties, including other users who participate in comment and discussion forums and boards on our Site, unless required by authorized law enforcement agencies when required.
With regard to the message boards, your email address is not visible on the boards, however other users are able to post a response to a post made by you or engage in a conversation with you on the same message board via your nickname without your email address being displayed.
Do remember that whatever you post on our message boards, it is considered public knowledge and you should always use caution when posting. Avoid posting your home address or phone number or other PII on any public board or forum. Although one must be a registered user to post messages, the message boards are public and may be read by non-registered users. We do not allow and will not tolerate the posting of any messages that are obscene, vulgar, sexually-oriented, hateful, threatening or otherwise in violation of any laws. We reserve the right to remove or edit any content item or to close any user account for any reason.
Cannaesthetics® LLC reserves the right to re-publish your postings from the message boards in any format. To request removal of your personal information from our messages boards, blog or community forum, or to report what you believe to be inappropriate or offensive content, contact us at Cannaesthetics@gmail.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Surveys and Contests. From time-to-time, our website requests information from our users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user has a choice whether or not to provide us with such information. Information requested may include contact information, such as name and shipping address, and demographic information, such as zip code, age level. It may also be shared with other third parties as disclosed at the time of collection or in the promotion rules.
HOW DO WE SECURE YOUR INFORMATION?
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about the security of our Website, you can send an email to email@example.com
Communications from our Website. We occasionally send users of our Website information on products, services, special deals, newsletters and e-bulletins. Each user has the option to not receive these types of communications and may request to be removed from our email list(s) or to close his/her registered account (see section titled Choice/Opt-Out below) or unsubscribe from our newsletter and promotional emails by clicking/pressing on the unsubscribe button at the bottom of these emails.
Occasionally, it is necessary to send out service-related announcements. For instance, if our service is temporarily suspended for maintenance, we might send you an email informing you of such service interruption. Generally, users may not opt-out of receiving these service-related communications. In addition, we communicate with our users on a regular basis to provide requested product information and regarding issues relating to their account via email.
WHAT CHOICES DO I HAVE?
As required by law, you may (1) have the right to access certain personal information we maintain about you; (2) request that we update or correct your personal information; (3) object to the processing of your personal information or withdraw your prior consent, if applicable; (4) ask us to block or delete your personal information from our database; and (5) ask us to transfer your personal information to another entity as you specify.
Correction/Updating Personal Information. If a user’s personal information changes or if a user no longer desires to be a registered user, we will enable our users to correct, update or remove from our Website the personal data they provided to us. Such changes can be made either through the information page on our website or by emailing us at .
Opt-out. When purchasing a product, a user may checkout as guest and is not required to register. Our users are given the opportunity when registering with our website to opt-out of having their email address added to our marketing and promotional address lists or their information used for purposes not directly related to the provision of goods or services through our Website. Any user may unsubscribe from each e-newsletter, bulletin or other promotional e-mailing by clicking/pressing on the unsubscribe button at the bottom of these emails.
Users who no longer wish to receive our e-bulletins, newsletters or other marketing and promotional materials from us or our partners may opt-out of receiving these communications by replying to any such promotional email indicating your desire to no longer receive such emails or by emailing us at firstname.lastname@example.org.
Collecting Information from Children Younger Than 18 Years of Age. Our Website is not directed or intended for children under 18 years of age. We do not knowingly collect personal information from individuals under 18 years of age. If you are under 18 years of age, you should not register or provide personal information on the websites or through the services. If we later obtain actual knowledge that a user is under 18 years of age, we will take steps to remove that user’s personal information from our systems. If you are the parent or guardian of a child whom you believe has disclosed personal information to us, please contact us at email@example.com so that we may delete and remove such child’s information from our systems.
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
Data Retention. We will retain your information for as long as your user account is active or as needed to provide you services, including fulfilling your orders. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at firstname.lastname@example.org. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
California Online Privacy Protection Act (“CalOPPA”)
In accordance with the CalOPPA we agree to the following:
Users can visit our site anonymously.
Honor “do not track” signals and mechanisms.
Registered users are able to change their personal information by logging in to their account.
Users can unsubscribe from newsletters, bulletins and other promotional emails by clicking o/pressing the unsubscribe button at the bottom of these emails or by contacting Cannaesthetics® LLC.
Fair Information Practices
In order to be in line with Fair Information Practices Principles we will take the following responsive action, should a data breach occur:
We will notify the users via Website notification within 1 business day
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address and in accordance with CAN-SPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at email@example.com and we will promptly remove you from ALL correspondence. You can also unsubscribe by clicking on/pressing the unsubscribe button at the bottom of any promotional email.
Terms and Conditions
By accessing and using this site, you agree that you have a duty to read these Terms and Conditions, that you have done so, and that you accept these Terms and Conditions in full, including, without limitation, Warranty Disclaimer and Limitation of Liability set forth further below. Furthermore, you understand and accept that you are precluded from using lack of reading as a defense against all remedies contained herein. If you disagree with any part of these Terms and Conditions, please do not use this website.
These Terms and Conditions are subject to change by Cannaesthetics® LLC LLC D/B/A Cannaesthetics (“Cannaesthetics® LLC”) at any time in its discretion. Your use of this site, including any product order, after any such changes are implemented constitutes your acknowledgment and acceptance of the changes. Please regularly review these Terms and Conditions.
Access to this Site
You must be eighteen (18) years or older to use this website, including to register for an account and purchase goods or services on our website. If you are under eighteen (18) years of age, you are not permitted to access this website for any reason. By using this website (and agreeing to the Terms and Conditions) you warrant and represent that you are at least eighteen (18) years of age. Due to the age restrictions for use of this website, no information obtained by this site falls within the Child Online Privacy Act (COPA) and is not monitored as doing so.
You will receive a password and account designation after you have completed an account registration form and provided the required account information. You agree to maintain the security of your account on our website, including the confidentiality of your password and other account information, and you are fully responsible for all activities that occur under your password or account, including all charges resulting from unauthorized use of your account. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security.
Use of this Site
You agree to use our website only for lawful purposes. Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including of a Cannaesthetics® LLC or other licensed employee, host, or representative, as well as of other members or visitors to this site, is prohibited. You may not upload to, post, distribute, or otherwise publish or transmit through this site any content or material of any kind which is unlawful, fraudulent, libelous, defamatory, obscene, profane, threatening, derogatory, invasive of privacy or publicity rights, abusive, illegal, or which we otherwise deem objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any applicable local, state, national, or international law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
You may access and use this website for purposes expressly permitted by Cannaesthetics® LLC. You may not use it for any other purposes, including commercial purposes such as co-branding, framing, or hyperlinks, without the express prior written permission of an authorized representative of Cannaesthetics® LLC. For purposes of these Terms and Conditions, “co-branding” means displaying a name, logo, trademark, tradename or other means of attribution or identification of any party in such a manner as to reasonably give a user the impression that such other party has the right to display, publish, or distribute this site or content accessible through this site.
Website and Medical Information Disclaimer
This website contains general information and content about diet, health, and nutrition. This information and content is not advice, and should not be treated as such. The contents of this website are for informational purposes only and are not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health professional with any questions you may have regarding a medical condition.
The general information and content on this website are provided “AS IS” without any representations or warranties of any kind, express or implied. Cannaesthetics® LLC makes no representations or warranties whatsoever in relation to any health information on this website.
You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider. If you think you may be suffering from any medical condition, you should seek medical attention. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information in Company materials or provided by any Company representative, none of which information is intended to be a substitute for medical diagnosis, advice or treatment. If you are considering making any changes to your lifestyle, diet or nutrition, including taking any nutritional, herbal or homeopathic supplement, you should consult with your doctor or other healthcare provider before doing so. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.
Neither the Company nor its representatives are providing any medical advice, and none should be inferred, from any ideas, suggestions, testimonials or other information set forth on this website or in other Company materials or provided over the phone or in email correspondence. All of the information on this website, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this site, and Cannaesthetics® LLC does not undertake any obligation to update such information after it is posted or to remove such information from this site if it is not or no longer accurate or complete.
This website may contain links to third-party websites. The Company provides these hyperlinks as a convenience only and does not sponsor or endorse any of these sites or their contents. The Company is not responsible for the content of, and does not make any representations or warranties regarding the content or materials on, such linked third-party websites. If you decide to access or rely on information at a linked third-party website, you do so at your own risk.
Cannaesthetics® LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Cannaesthetics® LLC. Nonetheless, Cannaesthetics® LLC seeks to protect the integrity of its website and therefore requests any feedback on sites to which it links, including if a specific link does not work.
The material and content of this site, including but not limited to text, logos, photos, graphics and code (collectively “Content”) are protected by copyright, trademark or other proprietary rights, and these rights are valid and protected in all forms, media and technologies existing now or developed in the future. All Content is copyrighted as a collective work under the United States, United Kingdom, and other copyright laws and is the property of or licensed by Cannaesthetics® LLC , LLC and Cannaesthetics® LLC LTD., and we own a copyright in the selection, coordination, arrangement, and enhancement of such Content.
“Cannaesthetics® LLC ”, and all other logos, page headers, custom graphics, and icons are trademarks, tradenames and/or service marks owned by Cannaesthetics® LLC LLC, Cannaesthetics® LLC LTD, or an affiliate of the Company, unless otherwise indicated.
Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order or purchasing Cannaesthetics® LLC products. You may display and, subject to any expressly stated restrictions or limitations, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with or purchase products from Cannaesthetics® LLC. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site, is strictly prohibited, unless authorized in writing by Cannaesthetics® LLC. You may not modify, remove, delete, augment, add to, publish, or participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part. All rights to such Content are reserved to Cannaesthetics® LLC , LLC and it’s subsidiary Cannaesthetics® LLC LTD, or its licensor. You further agree not to change or delete any proprietary notices, warranties, or disclaimers from materials downloaded from the site.
If you violate any of these terms, your permission to use the Content automatically will terminate and you must immediately destroy any copies you have of any portion of the Content.
Submissions; Participation Disclaimer
Cannaesthetics® LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on this site, Cannaesthetics® LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any content or activities on the site. However, Cannaesthetics® LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or other intellectual property rights of another, or (d) offensive or otherwise unacceptable to Cannaesthetics® LLC in its sole discretion.
You agree to indemnify, defend and hold harmless Cannaesthetics® LLC, its subsidiaries, affiliates, officers, directors, employees, agents, suppliers, contractors, licensors, and service and content providers (hereinafter known as the “Indemnified Parties”) from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms and Conditions or any activity related to your account (including negligent or wrongful conduct) by you or any person accessing the site using your account. You also agree to indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this site.
Limitation on Liability
In no event shall any indemnified parties be liable for any actual, consequential, incidental, direct, indirect, punitive, exemplary, special, or other damages, including without limitation loss of revenue or income, profits, value or use, pain and suffering, or similar damages, even if the company has been advised of the possibility of such damages. No person is authorized on behalf of Cannaesthetics® LLC to give any other representations, or to modify or extend the limited warranties provided on this website, or to assume any other liability in connection with this website or the products offered for sales by Cannaesthetics® LLC. In no event shall the collective or total liability of the indemnified parties to any party for any claim (regardless of the form of action, whether in contract, warranty, tort or otherwise, excluding willful misconduct or gross negligence) exceed the price paid for the product or service which gives rise to such claim.
Cannaesthetics® LLC shall not, under any circumstances, be liable for any use of, or the inability to use, the materials on this site.
Applicable law may restrict the use or extent of limitations or exclusions to liability for incidental or consequential damages, so the foregoing limitations and exclusions may not apply in full to you. Nonetheless, in no event will Cannaesthetics® LLC’s liability for products purchased from this site exceed the price paid for such products, including any shipping and handling charges.
Cannaesthetics® LLC’s industrial-hemp derived supplements, and the majority of industrial-hemp products on the market, contain a naturally occurring trace amount of tetrahydrocannabinol (THC). The amount of THC in our products never exceeds 0.3% concentration by weight, per state and federal regulations and definitions of industrial hemp, and while it is highly unlikely that one would fail a traditional drug test from using our products, that possibility cannot be ruled out. Taking excessive amounts of industrial hemp products, the type or method of drug test utilized, and an employer’s or organization’s requirements and policies, among other things, are factors that may influence drug test results. By agreeing to these Terms and Conditions and placing an order with us, you are indicating that you understand that failing a drug test is a possibility when using industrial hemp products, and that you waive the right to make a claim against Cannaesthetics® LLC for any matters related to any drug test you take or the results of any such drug test, including the loss of employment or any employment opportunity or the imposition of a civil or criminal penalty.
Local Jurisdictions/Buyer’s Compliance with Applicable Laws
Cannaesthetics® LLC makes no representations that the products available through this website will be available or appropriate in every jurisdiction in which this website may be accessed. To the best of Cannaesthetics® LLC’s knowledge, it operates legally under both state and federal law in the United States, and other countries it may distribute to; however, it is impossible for the Company to be aware of the laws and regulations of all local jurisdictions (e.g. municipalities and counties) relating to industrial hemp-derived products. Cannaesthetics® LLC isn’t responsible for any potential legal matters that may arise due to such local regulations.
Please be aware of the current shipping restrictions preventing certain Cannaesthetics® LLC CBD products from being sold in the following jurisdictions due to state regulations:
Iowa - CBD Cream, Oil, Soft Gels cannot be sold.
Louisiana - CBD Oil, Soft Gels, CBD Cream/Lotion, CBD Gummies, Flavored CBD Oils/vapes.
Ohio - CBD products including lotion/creams cannot be sold to those under the age of 18 ( we are 21+Site) .
Oregon - No products those under the age of 21.
Rhode Island - No products to those under the age of 21.
Utah - CBD Isolate, CBD Gummies, and lotion / cream cannot be sold.
Hawaii CBD oils, Isolate
any other states with local regulation and CBD laws.
You are solely responsible for compliance with any laws governing the purchase and use of the products available through Cannaesthetics® LLC’s website or a website linked to Cannaesthetics® LLC’s website. IT IS YOUR RESPONSIBILITY AS THE PURCHASER AND/OR USER, NOT Cannaesthetics® LLC’S, TO ASCERTAIN AND OBEY ALL APPLICABLE LOCAL, STATE, AND FEDERAL LAWS REGARDING THE POSSESSION AND USE OF ANY ITEM OR PRODUCT OFFERED BY Cannaesthetics® LLC OR BY A WEBSITE LINKED TO Cannaesthetics® LLC’S WEBSITE. IF YOU ARE UNSURE, PLEASE CONTACT YOUR LOCAL OR STATE AUTHORITIES BEFORE PLACING AN ORDER. BY PLACING AN ORDER, YOU INDICATE THAT YOU UNDERSTAND AND AGREE - it is your sole responsibility as buyer to determine if industrial hemp derived products are legal according to the laws that apply to you and represent and warrant that you have read this disclaimer and that all products purchased will be used in a lawful manner and that you are of legal age to purchase and use such products.
You understand and agree that the limitations on liability set forth above apply to the foregoing.
This site and, except as provided in the following sentence, the materials, and products offered on this site are provided “as is” and without warranties of any kind, whether express or implied. Cannaesthetics® LLC warrants that all Cannaesthetics® LLC products purchased on this site, at the time of shipment, will not be adulterated, and will contain the ingredients specified for the products as labeled.
Cannaesthetics® LLC makes no warranty with respect to products, services or this website that is not set forth in writing in these terms and conditions, and specifically disclaims and excludes, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, any and all other representations and warranties of any kind, express or implied, arising by operation of law or otherwise, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose. The remedies provided in these terms and conditions are exclusive, and Cannaesthetics® LLC expressly and specifically disclaims, and customer irrevocably waives the right to seek, all other remedies.
Cannaesthetics® LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Cannaesthetics® LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states restrict the use or extent of limitations or exclusions regarding warranties, so the foregoing limitations may not apply in full to you.
Cannaesthetics® LLC may deliver notice to you by means of a general notice posted on the site, or an e-mail to any address you have provided to Cannaesthetics® LLC, or by any other method reasonably believed by Cannaesthetics® LLC to be reliable.
Governing Law; Jurisdiction
Any disputes arising from services provided via the website shall be subject to the laws of the United States, without regard to choice of law provisions, and not by the 1980 United Nations Convention on contracts for the international sale of goods. You agree that personal jurisdiction and venue in any legal proceeding directly or indirectly arising out of or relating to this site or these Terms and Conditions (including but not limited to the purchase of Cannaesthetics® LLC products) shall be in the United States courts, and you waive any right to object to the laying of venue in such courts and the right to claim inconvenient forum. Any cause of action or claim you may have with respect to this site (including but not limited to the purchase of Cannaesthetics® LLC products) must be commenced within one (1) year after the claim or cause of action accrues. Cannaesthetics® LLC’s failure to insist upon or enforce strict performance of any provision of these Terms and Conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these Terms and Conditions.
If any part of these Terms and Conditions is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions.
Prices and Taxes
Prices listed on this website for products or services, unless otherwise noted, are exclusive of shipping charges, and of any applicable value-added, sales, use, excise, transfer, transport, or other tax, tariff or duty of any sort imposed by any government authority (“Taxes”). Customers are solely responsible for all Taxes payable in connection with the purchase of products or services.
Product Availability; Orders
All purchases through our website are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, geographic region or jurisdiction. We reserve the right, in our sole discretion, to refuse orders. If we believe that an order is false or fraudulent, we may cancel the order and reserve the right to inform the relevant authorities.
For online orders, we accept payment by Visa, Mastercard, American Express, Discover and Cryptocurrency. If a payment is not successfully settled, due to invalid payment method, declined credit, expiration, insufficient funds or otherwise, we reserve the right to cancel your order. Orders are shipped only after receipt of full payment. For certain payment methods, you may be charged a processing fee, foreign exchange/translation fee (international orders) or other fees; you are solely responsible for the payment of all such fees. Check with your payment method service provider for details. Cannaesthetics® LLC’s Terms and Conditions, including, without limitation, the provisions regarding limitation of liability and indemnification, apply with respect to payment methods and payment processing, and Cannaesthetics® LLC s not responsible for any charges, errors or losses that may result from any payment method used by you for the purchase of our products.
Typographical and Inadvertent Errors
In the event that a Cannaesthetics® LLC product is mistakenly listed at an incorrect price, Cannaesthetics® LLC reserves the right to refuse or cancel any orders placed for that at the incorrect price, whether or not the order has been confirmed and your credit card charged. If your credit card has been charged for the purchase and your order is canceled, Cannaesthetics® LLC shall issue a credit to your credit card account in the amount of the incorrect price charged to you.
Promotion and Coupon Codes
Multiple coupon codes cannot be used simultaneously. When buying bulk volume” wholesale or other” through the website for special tiered discounts, no coupon code can be used.
Shipping & Delivery
We generally ship items within one or two business days of our receipt and acceptance of an order. If there is a delay affecting our ability to ship generally, we will attempt to conspicuously post that fact on this site.
We fill United States orders primarily using UPS SurePost and UPS Mail Innovations. These UPS options do not have guaranteed delivery times and make their final delivery via USPS. If you require a guaranteed shipping option, please consider using the UPS Ground or UPS 2 Day. We also offer standard USPS options upon request. Requests for use of a courier service or for overnight shipping cannot be processed on this website; however, we generally can accommodate these requests if you place your order by phone at the telephone number first appearing above. If you desire a signature confirmation, please note your order will ship via USPS Priority. Cannaesthetics® LLC cannot be held liable for replacing packages $300 or over that do not have a signature requirement at time of delivery.
Unless otherwise expressly agreed in writing, TIME IS NOT OF THE ESSENCE, and any delivery date requested or provided is an estimate only. Cannaesthetics® LLC is not responsible for delays or for non-performance resulting from causes beyond its reasonable control, including without limitation laws, rules, regulations or acts of any government, embargoes, blockades, armed conflict, terrorism, labor disputes, delays of carriers or suppliers, shortages of material, accidents, fires, floods, weather conditions and any other acts of God.
Unless otherwise noted on this website, delivery of products is FCA (Incoterms (2010), the international rules for the interpretation of trade terms of the International Chamber of Commerce) Cannaesthetics® LLC’s facility where the products you order are located at the time of shipment. This means that you will be charged for the cost of shipping, and title and risk of loss will pass to you upon Cannaesthetics® LLC’s delivery of the products you order to the U.S. postal service or courier service.
We currently ship to the United States only.
All international sales are subject to all applicable U.K., U.S., and foreign export controls (including, without limitation, the Export Administration Act of 1979, the Export Administration Regulations promulgated thereunder, the U.S. Arms Export Control Act and the International Traffic in Arms Regulations), and by placing an order through this website, you affirm that you will comply with all such applicable export controls and regulations.
You will be the importer or exporter of record and are responsible for all required licenses, permits, and authorizations. Customs and import duties may apply to international sales. Those charges are the responsibility of the recipient of your order and vary from country to country. It is your responsibility to check with the appropriate authorities to verify whether the country to which you are having products delivered permits the importation of those products and whether customs or import duties or similar charges will apply. Cannaesthetics® LLC is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
We understand that you may need to return a product. As long as the product is unopened or unaltered and you feel the need to do so, you have 30 days from the date of purchase to initiate the process.(Again * excludes opened or used items) Please contact us at (520)240-3199 firstname.lastname@example.org and one of our Customer Care Representatives would be happy to assist you on your return or send all returns to mailing address below and we will process all returns as they are received with 3-7 business days!
7739 E Broadway Blvd #133
Tucson, AZ 85743
If your product was purchased through a Cannaesthetics® LLC distributor or retailer, you will need to go back to your original purchase location for any return or exchange.( based on their rules)
If a package is lost after we ship it, which does occasionally occur, Cannaesthetics® LLC will not be responsible if the tracking information lists the order as “delivered,” which means UPS or the courier service delivered the product to the address specified. If the package is sent to an address other than the one you specified, upon return of the original package to Cannaesthetics® LLC, Cannaesthetics® LLC will reship the order. Please note that Cannaesthetics® LLC is not responsible for errors of USPS or courier services, or if you provide or confirm an incorrect address. It, therefore, is very important that you ensure that the address you give to us is exactly correct, as any mistake could delay delivery and will entail extra expense to you. If you place an order by phone, we will read the delivery address (and other information you provide) aloud and repeat it to you, to help you be sure it is correct.
Product Defects & Damaged Packages
We allow three days from the date of delivery to notify us if there is any type of defect with a product or if the package it was in was damaged in transit. If we aren’t notified of defects or damages within the three-day window, it is understood that the package and products were in good condition upon delivery.
SMS (Text Messaging) Terms and Conditions
The following provisions apply specifically and only to Cannaesthetics® LLC’s use of text messaging for marketing and non-marketing purposes. Please read them carefully before opting to receive text messaging from Cannaesthetics® LLC.
How to Opt-Out. Text Messages are intended to provide you with information about your order, including processing and delivery information, and/or marketing or promotional information about Cannaesthetics® LLC’s goods and services (e.g., product launches, promotions, coupons, and Cannaesthetics® LLC-sponsored events). SMS text messaging service is optional and is not a condition for purchase of Cannaesthetics® LLC products or use of our website. You can opt out of receiving any further Text Messages from Cannaesthetics® LLC at any time by replying “STOP” to any Text Message you receive from us. For help, reply “HELP” to any Text Message you receive from Cannaesthetics® LLC or email email@example.com
Costs for Text Messages. In addition to any fee of which you are notified, your mobile provider’s standard message and data rates may apply to our confirmation Text Message and all subsequent Text Message correspondence according to your individual rate plan provided by your wireless carrier (such as T-Mobile, AT&T, Verizon, Metro, or Sprint). Please consult your wireless service carrier’s pricing plan to determine the charges for browsing data and sending and receiving Text Messages. Under no circumstances will we or our affiliates be responsible for any SMS messaging or wireless charges incurred by you or by a person that has access to your wireless device or telephone number
“AS-IS” Basis. Text Message services are provided on an “AS-IS” basis. Delivery of information and content to a mobile phone device may fail due to a variety of circumstances or conditions. You understand and acknowledge that network services, including but not limited to mobile network services, are outside of Cannaesthetics® LLC’s control. Neither Cannaesthetics® LLC nor the wireless carriers will be responsible or liable for any issues arising from delays in the receipt of, or failure to deliver, any Text Messages, as delivery is subject to effective transmission from your network operator. If your carrier does not permit SMS messages, you may not receive the Text Messages.
Termination of Text Messaging. Cannaesthetics® LLC may suspend or terminate your SMS text message account including your receipt of Text Messages from us if we believe you are in breach of these SMS Terms and Conditions. Your receipt of Text Messages is also subject to termination in the event that your mobile telephone service terminates or lapses. Cannaesthetics® LLC reserves the right to modify or discontinue, temporarily or permanently, all or any part of the Text Messages, with or without notice.
DISPUTE RESOLUTION AND ARBITRATION; CLASS ACTION WAIVER. IMPORTANT – PLEASE REVIEW THE ARBITRATION AGREEMENT SET FORTH BELOW CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, AS IT WILL REQUIRE YOU TO RESOLVE DISPUTES WITH Cannaesthetics® LLC, INCLUDING OUR AFFILIATES, SUBSIDIARIES, PARENTS, SUCCESSORS AND ASSIGNS, AND EACH OF OUR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR OWNERS, ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION. BY OPTING-IN TO SMS TEXT MESSAGING, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND ALL OF THE TERMS OF THIS ARBITRATION AGREEMENT AND HAVE TAKEN TIME TO CONSIDER THE CONSEQUENCES OF THIS IMPORTANT DECISION.
Informal Process First. You agree that in the event of any dispute between you and Cannaesthetics® LLC, you will first contact us and make a good faith sustained effort to resolve the dispute before resorting to arbitration under these terms.
BINDING ARBITRATION for DISPUTE RESOLUTION. Any dispute, controversy or claim arising from or relating in any way to your use of SMS Text Messaging through Cannaesthetics® LLC’s website and/or the receipt of Text Messages from Cannaesthetics® LLC, including by you opting-in or opting-out of receiving Text Messages or you receiving text message from, or sending text messages to, Cannaesthetics® LLC (each a “claim” and collectively, “claims”), will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.
Waiver of Jury Trial and Class Action Waiver. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these SMS Terms and Conditions and Arbitration Agreement as a court would. You acknowledge and agree that you and Cannaesthetics® LLC are each waiving, to the fullest extent permissible by law, the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding. Unless both you and Cannaesthetics® LLC otherwise expressly agree in writing, any arbitration will be conducted only on an individual basis and not in a class, collective, consolidated, or representative proceeding. If for any reason a claim proceeds in court rather than in arbitration Cannaesthetics® LLC and you each waive any right to a jury trial.
You and Cannaesthetics® LLC each retain the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights.
Arbitrator and Rules. The arbitration will be conducted before a neutral single arbitrator, whose decision will be final and binding, and the arbitral proceedings will be governed and administered by the State of Arizona, Pima County Rules & Procedures and Arbitration Procedures then in effect will apply (the “Rules”), except as modified by this Agreement. The discovery or exchange of non-privileged information relevant to the dispute shall be allowed in accordance with the Rules. This provision governs in the event it conflicts with the applicable arbitration rules. Under no circumstances will class action procedures or rules apply to the arbitration.
The parties agree that the arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any disputes relating to the interpretation, applicability, enforceability or formation of this Arbitration Agreement, including any claim that all or any part of this Arbitration Agreement is void or voidable. Notwithstanding any choice of law or other provision in the Terms and Conditions, the parties agree and acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce and that the Federal Arbitration Act, 9 U.S.C. § 1 et seq. ("FAA"), will govern its interpretation and enforcement and proceedings pursuant thereto. It is the intent of the parties that the FAA and Rules shall preempt all state laws to the fullest extent permitted by law. If the FAA and Rules are found to not apply to any issue that arises under this Arbitration Agreement or the enforcement thereof, then that issue shall be resolved under the laws of the state of Arizona.
Starting an Arbitration. If you intend to seek arbitration, you must first send written notice to Cannaesthetics® LLC of your intent to arbitrate ("Notice"). The Notice to Cannaesthetics® LLC should be sent by any of the following means: (i) E-mail to firstname.lastname@example.org or (ii) sending the Notice by U.S. Postal Service certified mail or Federal Express or other nationally recognized courier, with signature required for delivery confirmation, to Cannaesthetics® LLC at [ADDRESS] Attn: David Blake. The Notice must (1) describe the nature and basis of the claim or dispute; and (2) set forth the specific relief sought. If we do not reach an agreement to resolve the claim within forty-five days (45) days after the Notice is received, you or Cannaesthetics® LLC may commence an arbitration proceeding.
Format of Proceedings. The arbitration will be conducted, at the option of the party seeking relief, by telephone, video conference, online, or based solely on written submissions; additionally, you may choose to have the arbitration conducted in person in the county where you live or at another mutually agreed location.
Fees. If you initiate arbitration, your arbitration fees will be limited to the consumer filing fee of $250 as set forth in the Rules. Unless the arbitrator finds the arbitration was frivolous or brought for an improper purpose, Cannaesthetics® LLC will pay all other and professional fees and expenses for the arbitrator’s services. If Cannaesthetics® LLC is the claiming party initiating an arbitration against you, we will be required to pay all costs and arbitrator fees, including the filing fee. If the arbitration is conducted in California, you are not required to pay the arbitration fees and costs even if Cannaesthetics® LLC is the prevailing party.
Cannaesthetics® LLC will not seek attorneys' fees and costs in arbitration unless the arbitrator determines your claim is frivolous.
Arbitration Award. The arbitrator may award on an individual basis any relief that would be available pursuant to applicable law, and will not have the power to award relief to, against or for the benefit of any person who is not a party to the proceeding. The arbitrator will make any award in writing with a concise written statement of the essential findings and conclusions of which the award is based. Such award will be final and binding on the parties, except for any right of appeal provided by the FAA, and may be entered in any court having jurisdiction over the parties for purposes of enforcement.
Severability. If any provision of this Arbitration Agreement (other than the Class Action Waiver above) is found to be illegal or unenforceable, that clause will not apply, but all enforceable provisions will remain valid. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire Arbitration Agreement will be unenforceable and the dispute will be decided by a court.
Continuation. This Provision shall survive the termination of your Text Message account with Cannaesthetics® LLC or our affiliates and your discontinued use of this website. Notwithstanding any provision in this Arbitration Agreement to the contrary, Cannaesthetics® LLC agrees that if we make any change to this Arbitration Agreement (other than a change to the Notice addresses or correction that has not material effect on your rights under this Arbitration Agreement), you may reject any such change and require us to adhere to the language in this Arbitration Agreement.
Changes to SMS Terms and Conditions. Cannaesthetics® LLC may revise, modify, or amend these SMS Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to Cannaesthetics® LLC’s website. You agree to review these SMS Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive Text Messages will indicate your acceptance of those changes.
Contact Us. If you have questions regarding these SMS Terms and Conditions, please reach out to us by submitting a “contact us” form on the website.